At Bodywork Unbound Massage + Spa, our policies are designed to ensure every guest has a safe, comfortable, and relaxing experience. We value your time and ours, and these guidelines help us provide exceptional service to all clients.

 

Below is a summary of our key policies. Click each link for detailed information:

​

• Appointments + Deposits – Information on booking, deposits, and general appointment scheduling.

• Cancellation Policy – Guidelines for cancelling or rescheduling appointments and consequences of no-shows.

• Illness Related Cancellations – In the instance of illness or emergencies.

• Couples Appointments / Packages / Multiple Appointment Cancellations – Special rules for multi-client or package appointments requiring 48-hour notice.

• Scheduling Appointments for Others – Rules for booking services on behalf of someone else.

• Scheduling for Adolescents – Requirements for booking services for a minor.

• Appointment + Your Little – Procedures for bringing a child into the treatment room during your appointment.

• Refunds & Exchanges – Policies regarding retail products, gift certificates, and services.

 

 

We encourage all clients to review these policies prior to scheduling to ensure a smooth and enjoyable spa experience. Please reach out to the Front Desk for any additional questions! 

​​​​​​