To ensure accurate client records and seamless scheduling, each client must have their own account.

Appointments cannot be booked using another person’s email, phone number, or account, as this can merge client information and cause future scheduling errors on our end as well as the client's.

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If you are booking an appointment for someone else:

• You are responsible for the deposit at the time of booking.

• Any future deposits or charges associated with that client’s account will also be your responsibility if your card is attached to their account. 

• If you are trying to surprise someone and they are unable to make the appointment, you are responsible for that appointment. 

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When scheduling for someone else, the following information is required:

• Their email address (separate from yours)

• Their phone number (separate from yours)

• Their first and last name

• Valid form of payment attached to their account for the required deposit and any cancellation fees. 

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Please see the Cancellation Policy and Illness Related Cancellations for the Spa's policy on cancellations, no-shows, late arrivals, etc.

 

We appreciate your understanding, as this policy helps us provide accurate records, smooth scheduling, and the best experience for every client.

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