At Bodywork Unbound Massage + Spa, our policies are designed to ensure every guest has a safe, comfortable, and relaxing experience. We value your time and ours, and these guidelines help us provide exceptional service to all clients.

 

Below is a summary of our key policies. Click each link for detailed information:

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• Appointments + Deposits – Information on booking, deposits, and general appointment scheduling.

• Cancellation Policy – Guidelines for cancelling or rescheduling appointments and consequences of no-shows.

• Illness Related Cancellations – In the instance of illness or emergencies.

• Couples Appointments / Packages / Multiple Appointment Cancellations – Special rules for multi-client or package appointments requiring 48-hour notice.

• Scheduling Appointments for Others – Rules for booking services on behalf of someone else.

• Scheduling for Adolescents – Requirements for booking services for a minor.

• Appointment + Your Little – Procedures for bringing a child into the treatment room during your appointment.

• Refunds & Exchanges – Policies regarding retail products, gift certificates, and services.

• Photography, Recording, and Surveillance Policy – Policies regarding photography, recordings, and surveillance practices designed to protect the privacy, comfort, and safety of our guests and staff.

 

 

We encourage all clients to review these policies prior to scheduling to ensure a smooth and enjoyable spa experience. Please reach out to the Front Desk for any additional questions! 

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